Heather Younger, J.D., CCXP
Heather Younger gets it. As a best-selling author, international speaker, podcast host, facilitator and coach, she has earned her reputation as “The Employee Whisperer”. Her experiences as a CEO, entrepreneur, manager, attorney, writer, coach, listener, speaker, collaborator and mother all lend themselves to a laser-focused clarity into what makes employees of organizations and companies – large and small – tick.
Heather has facilitated more than 350 workshops, reaching +1,000 employers and their employees. Her motivation and philosophy has reached more than 10,000 attendees at her speaking engagements on large and small stages. Companies have charted their future course based on her leading more than 100 focus groups. In addition, she has helped companies see double-digit employee engagement score increases through implementation of her laws and philosophies. She has driven results in a multitude of industries, including banking, oil & gas, construction, energy, and federal and local government.
Heather brings a tenacious and humorous outlook to issues plaguing the workforces of today. Her book “The 7 Intuitive Laws of Employee Loyalty” hit Forbes Must-Read list and is a go-to source for HR professionals seeking insight into their organization’s’ dynamics.
Heather’s writing can also be found on her blog at CustomerFanatix.com, as well as articles in the Huffington Post, Thrive Global, American Express Open Forum, Tandem Seven, I Want It Now, and more. Coupled with her leadership podcast, weekly videos and employer newsletters, Heather stays connected to organizations long after she leaves the stage or conference room.
When all the emails are returned and the mic is turned off, Heather acts as co-manager of her busy household in Aurora, Colorado with her husband, where they oversee their four children.